Positive Path Counselling Services

A group meeting in the office.

Conflict Resolution Mastery: Strategies for Effective Conflict Management

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Objective: To equip participants with the knowledge, skills, and techniques necessary to identify, address, and resolve conflicts constructively in various personal and professional settings.

Workshop Agenda:

  1. Introduction to Conflict Management
  2. Understanding the Nature of Conflict
  3. Conflict Styles Assessment
  4. Communication Skills for Conflict Resolution
  5. Emotional Intelligence in Conflict Resolution
  6. Negotiation and Problem-Solving
  7. Managing Difficult Conversations
  8. Building Trust and Rapport
  9. Conflict Resolution Strategies in Teams
  10. Mediation Skills
  11. Managing Power Dynamics
  12. Conflict Prevention and Resolution Strategies
  13. Case Studies and Role-Playing
Business professionals workshop.

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